Terms

These Terms of Service (“Terms”) govern your access to and use of the websites, products, and services offered by Rockstar Web Marketing (“Rockstar Web Marketing,” “we,” “us,” or “our”). By accessing or using our services, you agree to these Terms and our Privacy Policy.

Services
We provide marketing, design, development, SEO, AI chat/voice agents, advertising, consulting, and related services (the “Services”). We may update or modify features at any time.

Eligibility & Accounts
You must be at least 18 years old and able to form a binding contract. If you create an account, you are responsible for keeping your login credentials secure and for all activity under your account.

Proposals, SOWs & Changes
Scope, timelines, and deliverables may be defined in a written proposal, statement of work (SOW), or order form (each an “Order”). If there is a conflict, the Order controls. Changes after signing may require a written change order and additional fees.

Fees, Billing & Taxes
You agree to pay fees stated in your Order or on our site. Unless stated otherwise, fees are due in advance and are non-refundable. You authorize us to charge your payment method for recurring subscriptions, usage-based fees, and overages. You are responsible for applicable taxes, except our income taxes. Late amounts may accrue a service charge or interest as permitted by law. We may suspend Services for non-payment.

Subscriptions, Renewals & Cancellation
Subscriptions renew automatically for successive terms unless cancelled before the renewal date. You can cancel future renewals by written notice per your Order. Cancellation stops future billing but does not trigger refunds for elapsed or in-progress periods unless required by law or expressly stated.

Client Responsibilities
Provide timely access, content, approvals, brand assets, platform logins, and subject-matter input necessary to perform the Services. Delays or missing inputs may extend timelines and can incur additional fees.

Content & Licenses
You retain ownership of content you supply to us (“Client Content”). You grant us a non-exclusive license to use Client Content solely to provide the Services. Upon full payment, you receive the rights specified in your Order to any deliverables we create for you (“Deliverables”), excluding our pre-existing materials, frameworks, templates, stock assets, and third-party components, which remain owned by their respective owners. We may showcase non-confidential Deliverables in portfolios and case studies unless you opt out in writing.

Acceptable Use
You will not use the Services to violate laws, infringe rights, send unlawful or unsolicited spam, introduce malware, attempt to bypass security, or engage in abusive, fraudulent, or high-risk activities. We may suspend or terminate for violations.

Third-Party Services & Platforms
Our Services may rely on third-party tools (e.g., hosting, analytics, ad platforms, telephony/AI). Use of those tools is subject to their terms and policies. We are not responsible for third-party outages, changes, or data handling.

AI, Automation & Voice Services
If you use our AI chat/voice agents or automations, you consent to processing of prompts, transcripts, audio, and related data to operate and improve quality. AI outputs can be inaccurate or incomplete; you are responsible for reviewing before relying on them. Do not use AI outputs as legal, medical, financial, or safety advice.

Confidentiality
“Confidential Information” is non-public information disclosed by either party that is marked or reasonably understood to be confidential. The receiving party will use it only to perform under these Terms and protect it with reasonable care. Exclusions include information that is public, independently developed, or rightfully received without duty.

Privacy
Our collection and use of personal information is described in our Privacy Policy. By using the Services, you agree to our Privacy Policy.

SMS/Email Communications
By providing a phone number or email, you consent to receive messages about the Services. For SMS, reply STOP to opt out and HELP for help. Message/data rates may apply. Transactional messages may still be sent.

Warranties & Disclaimers
THE SERVICES AND DELIVERABLES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE SPECIFIC RANKINGS, LEAD VOLUMES, AD PERFORMANCE, CONVERSION RATES, OR REVENUE.

Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, GOODWILL, OR DATA. OUR TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE 3 MONTHS BEFORE THE EVENT FIRST GIVING RISE TO LIABILITY.

Indemnification
You will defend, indemnify, and hold us harmless from claims, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) Client Content or your use of the Services, (b) your breach of these Terms, or (c) your violation of law or third-party rights.

Term, Suspension & Termination
These Terms remain in effect while you use the Services. We may suspend or terminate access for any breach or for non-payment. Either party may terminate any Order for material breach not cured within 10 days of written notice. Upon termination, you will pay all accrued fees. Sections that by their nature should survive will survive (e.g., fees, IP, confidentiality, disclaimers, limitations, indemnity).

Ownership & IP
Except for rights expressly granted, each party retains all right, title, and interest in its materials, trademarks, and IP. We retain ownership of our pre-existing materials and know-how developed while providing the Services.

Feedback
If you provide suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction.

Electronic Communications & E-Signatures
You consent to receive agreements, notices, and disclosures electronically, and agree that electronic signatures are equivalent to handwritten signatures.

Force Majeure
Neither party is liable for delays or failures due to events beyond reasonable control (e.g., natural disasters, labor disputes, outages, government actions).

Governing Law & Disputes
These Terms are governed by the laws of the State of Idaho, without regard to conflicts of law rules. The parties agree to exclusive jurisdiction and venue in the state or federal courts located in Bonneville County, Idaho. Each party waives jury trial to the extent permitted by law.

Changes to These Terms
We may update these Terms from time to time. The “Effective date” shows the latest revision. Continued use of the Services after changes means you accept the updated Terms.